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Who are we?

The European Consumer Centre Hungary as a member of the European Consumer Centres Network plays an important role in cross-border consumer protection, in the settlement of cross-border consumer complaints and in the information of consumers. More information »

How can we help you?

We offer free help to consumers in order to reach the settlement of cross-border complaints and disputes against enterprises registered in other countries, and also give them useful information about various consumer issues. More information »

News

Consumers: EU investigates consumer credit websites - a market underperforming for consumers

An EU-wide investigation of websites offering consumer credit took place in September 2011 to check whether consumers are receiving the information to which they are entitled under EU consumer law before signing a consumer credit contract. National enforcement authorities checked more than 500 websites across the 27 Member States plus Norway and Iceland.

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This website arises from the project “European Consumer Centres’ Network – ECC-Net” which has received funding from the European Union, in the framework of the Programme of Community action in the field of Consumer policy for 2007-2013.”

The European Consumer Centre Hungary is committed to publish professional, accurate and up-to-date information on its website. Nevertheless it shall be underlined that the information appearing on the website reflects exclusively the professional views of European Consumer Centre Hungary which do not have a legally binding effect in the frame of administrative procedures conducted by the Hungarian Authority for Consumer Protection or by other public bodies and in the alternative dispute resolution procedures or in civil procedures, either. Besides the European Commission and Executive Agency for Health and Consumers take no responsibility for the content of the website.

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