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Question of the month
Have you ever had a complaint against a foreign trader?
 
Who are we?
The European Consumer Centre Hungary as a member of the European Consumer Centres Network plays an important role in cross-border consumer protection, in the settlement of cross-border consumer complaints and in the information of consumers.   More information »
How can we help you?
We offer free help to consumers in order to reach the settlement of cross-border complaints and disputes against enterprises registered in other countries, and also give them useful information about various consumer issues.                          More information »

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Évek óta küzd a felesleges kilókkal? Szeretné megőrizni fiatalságát? Fontos Önnek az egészsége?
There are no translations available.

Ha esetleg már krónikus egészségügyi problémákkal küzd, akkor is van tökéletes megoldás, csak meg kell rendelnie a reklámozott terméket! Ha szerencséje van, Öné lehet a fődíj is!
Ne essen az átverések áldozatául! - Az Európai Fogyasztói Központ tanácsai

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Európa-nap 2015 az Európai Fogyasztói Központ részvételével - Meghívó
There are no translations available.

Az Európai Unió alapjait lefektető Schumann-nyilatkozat közzétételének 65. évfordulójára emlékezve Magyarországon 18 településen számos programmal várják az állampolgárokat május 1-je és 11. között az Európa-nap alkalmából.

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Öt fogyasztói jog, amit jó, ha ismer
There are no translations available.

A fogyasztói jogokkal kapcsolatos információs kampány (2014–2015) célja az Unió-szerte hatályos fogyasztói jogokkal kapcsolatos általános ismeretek terjesztése a kereskedők és a fogyasztók körében.
További információkat találhat honlapunkon itt, vagy ezen a linken: http://europa.eu/youreurope/citizens/index_hu.htm

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Submit a complaint

Are You having a complaint against a trader located in the European Union, Iceland or Norway?

Have you already made an attempt to resolve your complaint directly with the trader, but it was not successful?

Ask for free help and assistance of the European Consumer Centres’ Network!

Online complaint form

Nemzeti Fogyasztóvédelmi Hatóság

European Commission - European Consumer Centres’ Network

EUR-lex

Consumer Affairs

Consumers, Health, Agriculture and Food Executive Agency

Passenger rights

Eu Commission YOUR EUROPE

Dolceta

Is it fair? Unfair Commercial Practices

Europedirect

EU
This website is part of the action 670686 — ECC-Net HU FPA which has received funding under a grant for an ECC action from the European Union’s Consumer Programme (2014-2020).

The European Consumer Centre Hungary is committed to publish professional, accurate and up-to-date information on its website. Nevertheless it shall be underlined that the content and information appearing on the website represents the views of the author only and it is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the Consumers, Health, Agriculture and Food Executive Agency or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains. Furthermore the content of the website do not have a legally binding effect in the frame of administrative procedures conducted by the Hungarian Authority for Consumer Protection or by other public bodies and in the alternative dispute procedures or in civil procedures, either.